Deleting your account on the EMERGE App is straightforward. Here’s how you can do it:

1. In-App Account Deletion:
– Go to the EMERGE App on your device.
– Tap on ‘Profile’, then select ‘My Profile’.
– Scroll down to find the ‘Delete Account’ option and follow the instructions.

2. Email Request:
– If you prefer, you can also request account deletion by emailing us at

Data Deletion and Retention:

– Upon deletion, all your data stored in the EMERGE App will be permanently removed, except for any data you have shared with physicians during previous consultations.

– For information regarding data shared with physicians, you will need to contact the respective physicians directly. This is because physicians are legally required to retain certain patient records for a specific period, and these policies vary by Province.

– If you have any further questions about our data retention policy or the deletion process, feel free to contact us at the provided email.