EMERGE is a virtual care platform that connects patients to doctors and other providers (e.g. psychologists, physiotherapists etc) using secure online/virtual connection. It a well-rounded platform that can be integrated into any clinic, corporation (e.g. corporate health) or organization e.g. university (student health care as an example)
EMERGE was first designed in 2016 and after 5 years of research, development and approval processes was finally released for public use in 2021.
EMERGE is 100% Canadian company. It was developed with a Canadian public in mind, right here in Toronto. EMERGE is incorporated in Ontario, Canada.
EMERGE is extremely easy and intuitive to use. It was designed by engineers, perfected by patients with the help of our medical consultants.
EMERGE uses proprietary technology to locate a medical clinic (or allied health care professional) near you. If for some reason, you need an in-person visit or a follow-up, the clinic is located within your proximity and allows for follow-up appointment. You are of course able to choose any clinic using our platform! We are also one of only a handful of virtual care providers in Ontario that are verified and comply with the Ontario’s Virtual Visits Solution Standards. (see full list of providers here https://otn.ca/providers/verified-solutions/)
By using verified virtual care solution such as EMERGE, you will have confidence that our program meets provincial privacy, security and technical requirements, as well as, safeguarding of your personal health information.
YES! EMERGE is free to use with a valid Ontario Health Insurance card (OHIP). Even if you don’t have a valid health card, you are welcome to use EMERGE to search for clinics near you.
Your EMERGE profile can include your name, telephone number, email, OHIP number and date of birth if you wish. However, the minimal requirement is your name and contact information. This will allow clinic to contact you to verify your information and to schedule an appointment. Your medical information/file is stored only with your doctor.
As a patient, yes. You will have to download EMERGE application (app) through Apple Store or Google Play on your device.
Having EMERGE in your clinic will allow you to attract more patients, such as in walk in clinics. Potential patients would contact your clinic via our app to schedule a virtual care appointment. You can see patients in the comfort of your home or clinic. This is especially useful during COVID19 pandemic. Using program is easy and takes less than 30 min to learn and incorporate into your practice. You can even use our program to provide virtual care appointments to your existing patients.
Absolutely not! EMERGE works parallel to your existing EMR. Think of EMERGE as a potential patient acquisition tool and secure virtual care platform. You will be notified by EMERGE platform on your computer when a new patient is looking for a virtual visit. You will then schedule them using your own EMR. Your own EMR will also be used for documentation and billing as usual.
If you are a patient, any cell phone with camera should work (you will need to install EMERGE from the Apple Store or Google Play prior to that) If you are a medical doctor/clinic or allied health care provider, you will need a computer with a camera/microphone and access the online EMERGE platform (super easy to use and no download needed!)
EMERGE is one of the most secure virtual care platforms in the world. It uses two-way, end-to-end encryption software to ensure your information stays private. Our servers are located in Canada.
EMERGE virtual care was developed with patients with disabilities in mind. EMERGE virtual care app is here to help. Simply locate a nearby clinic that offers virtual care services or is accessible by wheelchair. Our large font, descriptive graphics and ease of use, makes it a great tool for everyone. You are also able to find a clinic that speaks your language if English is not your first language.
Using EMERGE you can talk to a doctor from the comfort of your home. It will also connect you with various COVID19 related resources, such as, at home COVID19 testing, immunization clinics etc.
Yes! Although our program is designed to be easy to use and very intuitive, we do have local technical support available. Simply call or email (contact listed in the app). We are here to help!
Please email our dedicated Privacy Officer at firstname.lastname@example.org
EMERGE has a variety of other functions. By using our unique geofencing technology and algorithms, you can easily locate nearby hospitals/emergency rooms, medical clinics, pharmacies*, rehab facilities*, dentists* (*coming soon). Call an Uber from your location or use Waze directly from EMERGE to take you to your facility of choice. Find out important information about the clinic such as opening hours, description of services, languages spoken, whether it is wheelchair accessible or not etc.
Yes. However, it is extremely affordable and seeing just few patients a month via EMERGE, essentially pays for itself. On average EMERGE Virtual Care costs less than a cup of coffee a day. Each package comes with 90 days free trial and there is no commitment! That’s right, you can cancel it at anytime.
Welcome aboard! Please contact us here: email@example.com 1 (800) 674-8090 (Tool Free Number) 1 (800) 674-8090 (Support through WhatsApp)