EMERGE’s Security and Trust:
Welcome to EMERGE’s Security and Trust page. We understand that privacy and security are of the utmost importance when it comes to healthcare data, which is why we take every measure to ensure that our platform is secure and compliant with industry standards.
Our platform is designed with multiple layers of security, including secure sockets layer (SSL) encryption, firewalls, and intrusion detection and prevention systems. Our servers are hosted in secure data centers that are SOC 2 Type II compliant and ISO 27001 certified.
In addition, we are committed to ensuring that our platform is compliant with all relevant privacy regulations, including the Personal Health Information Protection Act (PHIPA) .Our solution is verified in Ontario. Our team of experts is dedicated to ensuring that our platform is always up to date with the latest security protocols and compliance requirements.
We understand that trust is earned, which is why we are transparent about our security and privacy practices. We provide our customers with detailed information about our security measures, compliance certifications, and data privacy policies. Our team is also available to answer any questions or concerns that our customers may have about our platform’s security and compliance.
At EMERGE, we understand that when you choose our platform, you are not just buying software, you are investing in a trusted partner who is committed to ensuring that your patients’ data is safe and secure.
Here, you’ll find detailed information about the policies that govern our platform, as well as the policies that our users are subject to.
Is something not working quite right on your end? At EMERGE, we understand that technical issues can be frustrating, which is why we have a dedicated Status Page that provides real-time updates on any system issues or downtime. If you are experiencing any issues with our platform, we encourage you to check our Status Page first to see if the issue has already been identified and is being addressed.
If you are unable to find any information on our Status Page or need further assistance, our Support Team is always here to help. You can reach out to us via email at firstname.lastname@example.org or by phone at +1 (800) 674-8090. Our team of experts is available to provide you with fast, friendly, and reliable support so that you can get back to providing high-quality care to your patients.
Data Security at EMERGE
At EMERGE, we take data security seriously. Check out the links below to learn more about the measures we’ve taken to protect your data, and get tips on how to set up and use your account more securely.
EMERGE’s Pursuit of SOC 2 Type 2 Certification
At EMERGE, we are committed to providing our users with a secure and reliable platform that meets the highest standards of data security. As part of this commitment, we are currently seeking our SOC 2 Type 2 certification, which is a rigorous third-party assessment of our platform’s security, availability, processing integrity, confidentiality, and privacy. We believe that this certification will provide our users with added confidence in our platform’s security and reliability, and we look forward to achieving this important milestone.
Contact UsIf you have any questions around privacy or security, we can be reached on the form below:
If you are patient looking to speak with a doctor, do not use this form - Download EMERGE.