Introduction
EMERGE Healthcare Co. is dedicated to ensuring the utmost security and compliance when it comes to handling sensitive healthcare data. This white paper outlines the security measures and certifications in place to ensure a secure and reliable platform for both practitioners and patients.
Security Infrastructure
EMERGE has established a multi-layered security infrastructure, including:
– Secure Sockets Layer (SSL) encryption
– Firewalls
– Intrusion detection and prevention systems
Data Hosting and Compliance
– The platform’s servers are hosted in secure, SOC 2 Type II compliant, and ISO 27001 certified data centers.
– Data is stored on SOC 2-audited servers housed in state-of-the-art data centers.
– EMERGE is compliant with the Personal Health Information Protection Act (PHIPA) and is verified in Ontario.
Security Certifications
EMERGE is proud to have achieved the SOC 2 Type II certification, showcasing a rigorous third-party assessment validating the platform’s security, availability, processing integrity, confidentiality, and privacy.
Operational Availability
– EMERGE commits to a service level agreement ensuring the platform’s operational availability of at least 99% during any calendar month.
– Real-time updates on system issues or downtime are provided on the EMERGE status page.
Data Privacy
– EMERGE has clear privacy policies outlining the collection, use, and disclosure of personal health data.
– Secure document sharing is facilitated on the platform, ensuring the confidentiality of sensitive information.
Support and Transparency
– A dedicated support team is available to assist with any security-related queries or concerns.
– EMERGE is transparent about its security and privacy practices, providing detailed information to customers regarding security measures, compliance certifications, and data privacy policies.
Conclusion
EMERGE Healthcare Co. is not just a software solution but a trusted partner committed to safeguarding patient data and ensuring a secure, reliable platform for healthcare practitioners.
